We have been very impressed with the efficiency and understanding of John and his team at Paragon.  We have been with Paragon for about 5 years, we did have to make a claim this year.  The communication throughout the process was great.  Any questions we had they were there to answer.  We are grateful for having John talk us through all the options when we signed up, making sure we got the right cover.

Mike and Wendy

I wanted to take a moment to express my sincere gratitude to both Paragon and AIA, with a special thank you to Tim McBridge for their invaluable assistance during the past few months.  This period has been a challenging one as I battled through an initially undiagnosed health condition and underwent various investigative procedures.  Tim's (case manager at AIA) support was instrumental in making this journey more manageable.
I must admit there were times when I questioned the relevance of my insurance policy to my lifestyle.  However, the past few months have made me acutely aware of the incredible benefits it offers, and I now truly appreciate the security and peace of mind it provides.  Once again, thank you for your unwavering support and outstanding service during this trying time.

Client since 2003 email, October 2023

We were very impressed with John.  He was informative, efficient, obliging and professional.  We felt comfortable discussing our insurance with him and appreciated his friendly and approachable manner.
He tailored our individual insurance needs with ease and we would definitely recommend John and Paragon to others.

Gordon and Debbie Slater

My wife Anna and I would like to let you know we have been most impressed with your company during a recent overhaul of both our personal and business insurances.We found that all aspects of cover were explained fully to us in a friendly and straight forward manner. There was never any pressure on us to act, other than how we personally felt our insurances should reflect our own personal requirements and budget.
We felt relaxed and assured of the best possible service whenever we contacted your staff.Again, thank you for providing top professional service and advice.

John and Anna Brbich, Managing Directors

We approached a number of insurance brokers after recently emigrating from the UK. Ultimately we selected Paragon. We found our broker (John) was professional in all communication; flexible in meeting with us outside business hours at our home; patient in answering our many questions and very personable.
He helped us understand policy options and navigate the insurance jargon. We made multiple alterations to our policy quotes to find the right balance of cover versus cost. John and his team responded promptly to our needs and we would highly recommend them.

Koray Okumus
Group photo of Paragon Insurance staff